Streamlining IT Support Processes for Multi-Vendor Solutions: A Qumulo and Yuzuy Success Story
Who among you enjoys waiting in line? Who likes to read nested message threads in ticket systems? Who enjoys sorting out issues in emails with many participants in the distribution list? Who willingly sets ticket emails for follow-up? Okay, I admit, these are rhetorical questions. All of these are just means to an end, to integrate…